Taskue

Contact Us

Help for Taskue users and administrators.

For account, access, scheduling, task, report, or data requests, contact the Taskue support team.

Email Support

support@gettaskue.com

Include your organization name, account email, device/browser, and a short description of the issue.

Administrator Requests

Admins can request workspace changes, report delivery help, user access review, or organization data assistance.

AI Assistants

Use Taskue with Claude, ChatGPT and Codex.

The Taskue connector lets a Taskue administrator ask an AI assistant about their own company's schedule, staff, tasks and shift reports, and create or update tasks and one-time shifts.

Who can connect

Only active Taskue admin or owner accounts. Staff and personal accounts are refused. The assistant only ever sees the company you belong to.

Connect in Claude

Open Settings → Connectors, find Taskue, and choose Connect. Sign in to Taskue and select Authorize connection. In Claude Code, install the Taskue plugin and sign in from /mcp.

Connect in ChatGPT or Codex

Open the Plugins Directory, find Taskue, and choose Install then Connect. Sign in to Taskue and authorize. No API key or token is needed.

What the assistant can do

Read

get_connection_status, get_profile, get_dashboard, list_staff, list_tasks, list_shifts, get_schedule, list_reports.

Change (always previewed)

create_task, update_task, set_task_active, create_shift, update_shift, set_shift_active. Each shows a preview first and changes data only after you confirm.

What it cannot do

Delete data (items are archived and can be restored), edit recurring or closed shifts, or touch billing, subscriptions, user accounts and submitted reports. Use the Taskue app for those.

Examples to try

  • “What is on today's schedule?”
  • “Show the high priority tasks assigned to my staff.”
  • “Create a task called Check fire exits for the morning shift. Show me the preview first.”

Security and your data

  • Sign-in uses OAuth 2.1 with PKCE. Taskue never gives your password to the assistant.
  • Access tokens expire after one hour; refresh tokens after 30 days. Taskue re-checks that you are still an active admin on every request.
  • Every change made through an assistant is recorded in an audit log (the fields changed, not their contents).
  • Information you ask the assistant to read is shared with that assistant under its provider's terms. See our Privacy Statement.

Disconnect or switch account

Ask your assistant to “disconnect Taskue” (it uses disconnect_connection and asks you to confirm). The next request then asks you to sign in again, where you can choose a different account. You can also remove Taskue from your assistant's connectors or plugins list at any time. To revoke access everywhere, email support@gettaskue.com from your admin address.

Troubleshooting

  • “Forbidden” after signing in: the account is not an active admin or owner.
  • Connection expired: reconnect and sign in again.
  • Change not applied: confirm the preview when the assistant asks.